Strategy, Innovation & Product Development in the Age of the Customer
The Chief Customer Officer (CCO) is rapidly becoming fundamental in every organisation. As organisations take on the age of the customer, the CCO will be of immense strategic importance in how organisations align innovation, product development and customer experience initiatives.
Chief Customer Officer Singapore allows you to hear first-hand from the brightest executives in Asia on how you can drive excellence in service delivery and customer experience outcomes in your business.
CCO Singapore will uncover the winning strategies behind
30+ Thought provoking speakers
Executive Vice President & Chief Customer Officer
Prudential Assurance Company Singapore
Mohamed Adam Wee Abdullah
Group Chief Marketing Officer & Group Chief Customer Experience Officer
Why invest your time?
Access to the region's thought leaders
Network with Asia's first Chief Customer Officer's and gain unparalleled insights into how the CCO is shaking up C-Suite dynamics, from strategy and process to organisational structure and culture. Learn what it means to do business as a customer centric organisation
The only event for Chief Customer Officers
CCO Singapore is the only event in the region purely focused on the the remit of the Chief Customer Officer. Hear how to embed customer centricity into the foundations of how you do business, and what you can do to innovate in a world of shrinking product cycles.
Have your questions answered by the best in the industry
The event has specifically been designed with the input of your peers, addressing current challenges in customer experience and cx design. Outside of Case Studies, we also offer you the opportunity to have your questions answered, during our thought provoking discussion groups, panel discussions and Masterclasses.
CCO Sydney 2016 highlights
Building on our global conference series....
CCO Sydney gathered the region’s leading customer experience executives to share their insights on overcoming the most critical challenges and opportunities in ensuring corporate activities exceed the expectations of their customers.
2016 was a fantastic event with engaging keynote presentations, topical discussion, in-depth masterclasses and invaluable networking opportunities. The main two-day conference featured exceptional presentations from leading local and international CCO's including:
- Mark Reinke, Chief Customer Experience Officer, Suncorp Group
- Julie Batch, Chief Customer Officer, IAG
- Lisa Pogonoski, Chief Customer Officer, BT Financial
- Jason Bradshaw, Director Customer Experience, Volkswagen Group AU
- Christine Corbett, Chief Customer Officer, Australia Post
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