Angela Hunter

Angela Hunter Speaker Chief Customer Officer Singapore conference Asia

Angela Hunter

Job Title: Executive Vice President & Chief Customer Officer

Company: Prudential Assurance Company Singapore

Angela Hunter is the Executive Vice President and Chief Customer Officer of Prudential Assurance Company Singapore (Pte) Ltd (Prudential Singapore). She oversees Strategy, Marketing, Product Development and Management, Corporate Affairs, Customer Strategy and Experience, Digital Strategy, and Accident and Health Business.

She was previously the Managing Director of GE Capital in New Zealand, the largest non- bank finance provider in the country. In this role, she was responsible for steering the company’s six business units (Cards, Personal Loans, Insurance, Custom Fleet, Equipment Finance, and Distribution finance). At the same time, she also held the position of Country Manager, representing all General Electric business from a media and Government perspective, as well as chairing the GE New Zealand Business Council which incorporates GE’s finance and industrial divisions.

She has over 20 years of financial services experience and prior to joining GE, she spent 4 years at Citibank Australia where she was responsible for delivering 60 per cent growth in profit. Her previous experience also includes roles at Insurance Australia Group (IAG) and telecommunications companies Vodafone and Optus.

Angela holds a Bachelor of Business from the University of Technology, Sydney. She has a Certificate IV in Financial Services with Australian and New Zealand Institute of Insurance and Finance (ANZIIF) and is a Graduate of the Australian Institute of Company Directors.

Speaking at the following:

9:40am - 10:10am
Panel Discussion: The emerging C-Suite in the age of the customer – how can each role bring equal value to the business?

Customer centricity and the role of the C-Suite: How can the Chief Executive Officer, Chief Customer Officer, Chief Marketing Officer, Chief Information Officer and Chief Operating Officer bring equal value to the business The role of the CEO in driving change and embedding customer centricity into its business foundations The ultimate disruptor: Will the emerging… Read more.

09:15am - 09:40am
Keynote Presentation: Product, innovation and customer centricity – the role of the Chief Customer Officer

Moving away from big ideas and strategy to delivery – the role of the CCO as a connect the dots role From strategy and process to organisational structure and culture – doing business as a customer centric organisation Should the CCO head up product development to ensure a more holistic approach to customer centric design?